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We can help! Please provide the following information to reset your password.

Enter Your Username

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Email

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General Information

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We can help! Please fill out the required information below as they appear on your valid driver’s license or government ID to help us locate your account information.

Legal Name

Please enter your full name as it appears on your government-issued ID

First Name

First name is required.

Last Name

Last name is required.

Current Address

Street Address

Street address is required.

Apt (Optional)

ZIP Code

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City

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State

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Date of Birth

Month

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Date

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Year

Please select a year from the dropdown.

Verify identity

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Please answer the following question to verify your identity below and click submit.

Reset your password

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Your password must be a combination of 8-12 letters and numbers with at least one capital letter and at least one number.

User Not Found/Verified

We were unable to verify your account. Please register again on the site or contact us for assistance. Our consumer relations team may be able to help complete your age verification and registration. Please call 1-866-843-0636 . We have agents available to talk with you Monday through Friday, 8:00am to 10:00pm Eastern time, and Saturdays from 10:00am to 8:00pm Eastern time.