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We can help! Please provide the following information to reset your password.

Enter Your Username

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Email

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General Information

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We can help! Please fill out the required information below as they appear on your valid driver’s license or government ID to help us locate your account information.

Legal Name

Please enter your full name as it appears on your government-issued ID

First name is required.
Last name is required.

Current Address

Street address is required.
Please enter a valid zip code.
Please enter a valid city.
Please select a state from the dropdown.

Date of Birth

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Please select a date from the dropdown.
Please select a year from the dropdown.

Verify identity

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Reset your password

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Your password must be a combination of 8-12 letters and numbers with at least one capital letter and at least one number.

Password

Please choose a password that is:

  • a combination of 8-12 characters
  • at least one capital letter
  • at least one number
  • acceptable symbols (optional): $=!#%?
Password must contain 8-12 characters with at least one capital letter and one number.
Oops, that password doesn't match. Please try again.

User Not Found/Verified

We were unable to verify your account. Please register again on the site or contact us for assistance. Our consumer relations team may be able to help complete your age verification and registration. Please call 1-866-843-0636 . We have agents available to talk with you Monday through Friday, 8:00am to 10:00pm Eastern time, and Saturdays from 10:00am to 8:00pm Eastern time.

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